Shell66 values the privacy of every member. This document details how we collect, use, store, and protect your personal information while you use our platform.
Shell66 is committed to protecting the privacy of every individual who uses our online casino platform. This Privacy Policy explains our practices regarding the collection, use, disclosure, and protection of your personal information when you browse the shell66 website, use our mobile app, or interact with any of our services.
We operate in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and adhere to internationally recognised data protection standards. Every shell66 staff member who handles member personal data is required to comply with our strict internal policies.
Our Commitment: Shell66 never sells, rents, or trades members' personal data to third parties for marketing or commercial purposes. Your trust is our most valuable asset.
By continuing to use the shell66 platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any provision of this policy, you should not use shell66's services.
Shell66 only collects personal data necessary for platform operations, legal compliance, and improving the user experience. The following are the categories of data we collect:
| Data Category | Example Information | Requirements |
|---|---|---|
| Identity Information | Full name, MyKad/passport number, date of birth, selfie photo | Required (KYC) |
| Contact Information | Phone number, email address, residential address | Required |
| Financial Information | Bank account number, bank name, transaction history | Required (payment) |
| Usage Data | Game history, login timestamps, devices used | Automatic |
| Technical Data | IP address, browser type, operating system, cookie data | Automatic |
We do not collect sensitive information such as medical data, biometric information (except photos for KYC), or your political and religious affiliations.
Your personal data is collected through various channels within the shell66 ecosystem. We ensure every collection method is transparent and compliant with applicable laws.
All data collected through in-platform forms is transmitted over encrypted HTTPS connections. We never request sensitive information via email, WhatsApp, or any other unsecured channel.
Shell66 uses your personal data exclusively for the following purposes directly related to platform operations and services provided to you:
Marketing: We will only send you marketing communications if you have given explicit consent during registration or subsequently through your account settings. You may withdraw this consent at any time.
Shell66 does not sell or disclose your personal data to third parties except in the following limited situations required for platform operations or mandated by law:
All third parties receiving personal data of shell66 members are contractually bound to protect that information and use it only for agreed purposes. We conduct regular reviews of our partners' data security practices.
In the event of a company merger, acquisition, or asset sale, member personal data may be transferred to the new entity. In such cases, you will be notified in advance and an equivalent or stricter privacy policy will apply.
Protecting your personal data is the top technical and operational priority at shell66. We implement multiple layers of security to ensure your information is always protected against unauthorised access, theft, or loss.
Fund Segregation: Member funds are held in accounts separate from company operating funds, with layered access controls. This not only protects your money but also keeps your financial records from unnecessary exposure.
While we apply industry-best security measures, no system can be guaranteed 100% secure. We therefore encourage you to take your own precautions, such as using a strong password and enabling two-factor authentication (2FA) on your shell66 account.
Shell66 retains your personal data for as long as your account is active or as long as necessary to fulfil the purposes stated in this policy. Specific retention periods are as follows:
When your data is no longer required for any legitimate purpose, shell66 will delete or anonymise it using secure deletion procedures that ensure the information cannot be recovered.
Shell66 uses cookies and similar tracking technologies to enhance your experience, ensure platform features function correctly, and help us understand how users interact with our platform.
Cookie Controls: You can manage or disable non-essential cookies through your browser settings. However, disabling essential cookies may affect platform functionality and your gaming experience on shell66.
We do not use third-party cookies for targeted advertising. All data collected through our cookies is used internally only and is not shared with external advertising networks.
Under Malaysia's Personal Data Protection Act 2010, you have the following rights regarding the personal data we hold about you. shell66 is committed to respecting and facilitating the exercise of these rights:
To exercise any of the rights above, contact our data protection team via live chat or email. We will respond to your request within 30 business days. Identity verification may be required before we can process your request.
The shell66 platform is exclusively for individuals aged 21 and above. We do not knowingly collect personal data from anyone under the age of 21.
Minor Access: If we find that we have inadvertently collected data from minors, we will immediately delete that data and close the relevant account. Parents or guardians who believe their child has registered an account at shell66 are urged to contact us right away.
We use a multi-layered age verification system including rigorous KYC checks to ensure all shell66 members meet the minimum age requirement. This is part of our commitment to responsible gaming and the protection of vulnerable individuals.
Shell66 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational improvements. Each new version will include a clearly indicated update date at the top of this document.
For material and significant changes, we will provide more prominent notice via in-platform notifications or email to your registered address. Minor changes that do not affect your fundamental rights may take effect without specific notice.
It is your responsibility to review this page periodically. Continued use of the shell66 platform after any amendments take effect will be considered your acceptance of the updated privacy terms.
If you have any questions, concerns, or wish to exercise your privacy rights, the shell66 data protection team is here to assist you at any time.
Please include your shell66 account number in every enquiry to speed up the support process. We are committed to responding within 2–4 hours for live chat and within 24 hours for email enquiries on business days.
Behind this policy are technical and operational systems working around the clock to keep your personal data secure at all times.
All data transmitted between your device and shell66 servers is encrypted using 256-bit SSL technology — the same standard used by leading financial institutions worldwide to protect sensitive information.
Shell66 provides two-factor authentication (2FA) for all member accounts. This additional security layer ensures that even if your password is compromised, no one can access your account without the verification code from your device.
Your full bank card details or account numbers are not stored in shell66's systems. We only retain the minimum information required to verify transactions, with account numbers displayed in masked format for added protection.
Shell66 member data is stored in certified data centres with multi-layered physical and digital protection. Our servers are secured by intrusion detection systems, multi-tier firewalls, and round-the-clock security monitoring by a dedicated expert team.
Access to member personal data within shell66 is restricted on a need-to-know basis. All access to sensitive data is logged and monitored, and staff undergo regular data protection training.
Shell66's data protection practices and system security are assessed by independent third-party audit firms on a regular basis. Audit findings are used for continuous improvement, ensuring we consistently meet or exceed industry standards.
Shell66 fully respects your data protection rights under Malaysia's Personal Data Protection Act.
Request a complete copy of all personal data we hold about you within 30 business days.
Update or correct inaccurate or outdated personal data through your account settings or our support team.
Request deletion of your data when it is no longer needed, subject to legal obligations.
Object to the processing of your data for direct marketing or profiling at any time, unconditionally.
Receive your data in a structured, machine-readable format for reuse or transfer.
Request restriction of data processing under certain circumstances while a dispute or review is in progress.
With internationally recognised data protection standards, 256-bit SSL encryption, and full commitment to Malaysia's PDPA, shell66 is a safe and trustworthy online casino platform for you.
Your data is protected · 256-bit SSL · Malaysia PDPA · Privacy Guaranteed